We asked on an appetizer to substitute for the chicken wings as we cannot eat them. The server said hello and then took a bit to come back. I guess it threw me off that he was walking around with a toothpick hanging out of his mouth. He would wipe a table and attach it to a belt loop. He never rinsed or changed it out the whole time we were there. Of course I noticed the guy that bussed the table had the grubbiest bar towel, I was cringing. We were greated by a very nice gentleman, very attentive, asked for seating preference, not busy when we got there, very cordial and announced server would be right by.
After 2 other not so great visits, we thought we would give Hard Rock another go.